Knowledge to Newer
Knowledge to New Members
Much appreciated for shopping at onThesource.com. Hope you will have a happy onThesource.com shopping journey here. To make our services more professional and more considerate, onThesource.com would like to remind some points below.
1>To let you get the parcel and we can contact you in time, please leave your correct name, email address, telephone number and detailed address when sign up.
2>To let you get our reply sooner, please format the email title as “order number and order status”, e.g. order 3323 processing. This will be much helpful to us. Tips: You can sign in and check the order number in onThesource orders (on the right side of home page), or check the Invoice ID in your PayPal payment record.
3>Please read FAQ page before raising regular questions.
4>Please study Technique Questions page before raising inquiries about products.
5>Please check Return | Refund Policy page before sending products back.
6>Please browse Payment page and Delivery | Shipping page respectively to know more about international payment methods and shipping ways.
7>Please examine Drop Shipping Business page before doing drop shipping business with onThesource.com.
8>The last but not the least, please feel free to contact us if you can not find satisfactory answers above.